Charge Pro does not publish an Ioniq pack-size table. Use that year’s Hyundai spec sheet for that VIN. Charging time depends on state of charge, battery capacity and type, the vehicle’s onboard charging capacity, equipment output, and electrical service.
Charge Pro SD can refer an independent operator. You pay them.
If the car is in a travel lane or another dangerous place, call 911.
Call (858) 400-4465. Charge Pro does not send a Charge Pro crew.